Effective Date: 2025-03-07

1. Introduction

Welcome to TypeHello, operated by KOLM ("we", "our", "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and products.

By using TypeHello, you agree to the collection and processing of your personal information as described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect various types of personal information depending on your interactions with us, including:

• Personal Identification Information: Name, email address, phone number, etc.
• Account Information: Username, password, and other registration details.
• Payment Information: Payment details such as credit card numbers, billing address, etc.
• Usage Data: Information about how you use our services (e.g., transaction history, interaction with content).
• Social Media Information: If you use social media accounts to log in (e.g., Google or Instagram), we collect data from these platforms as per their privacy policies.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our site and improve user experience.

3. Purpose of Data Processing

We process your data for the following purposes:

• Providing Services: To deliver the services you request (e.g., access to the platform, authentication, and content delivery).
• Payment Processing: To handle payments securely through third-party payment processors like Stripe.
• Communication: To send notifications, updates, and marketing communications (if you consent).
• Security: To monitor and ensure the security of our services, including preventing fraud and unauthorized access.
• Improving Services: To analyze data and improve the functionality of our platform.

4. Legal Basis for Data Processing

We rely on the following legal bases for processing your personal data under the GDPR:

• Consent: For actions like marketing communications.
• Contractual Necessity: To fulfill our contract with you, such as providing access to our services.
• Legitimate Interests: For communications related to our services, compliance with legal obligations, and ensuring the security of our services.
• Legal Obligations: To comply with applicable laws and regulations.

5. Sharing of Personal Data

We may share your personal information with third-party providers in the following circumstances:

• Payment Processors: We use Stripe for processing payments.
• Technical and IT Service Providers: We may share your data with providers of IT solutions, hosting services, email services, and software that support our business operations and the functioning of our platform.
• Authentication Services: We may use third-party services such as Clerk (owned by Clerk, Inc., www.clerk.com) to verify your identity during login.
• Social Media Platforms: We may integrate with platforms such as Google and Instagram to allow you to log in or interact with our content.
• Legal Requirements: If required by law, we may disclose your data to authorities.
• Third-party social media and analytics tools may collect and process your data according to their privacy policies: Meta Platforms Ireland Ltd. (privacy policy: https://www.facebook.com/about/privacy/) and Google Ireland Ltd. (privacy policy: https://policies.google.com/privacy?hl=en).

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal and contractual obligations. Data may be retained longer for statistical purposes or legal requirements.

7. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: You can request access to the data we hold about you.
• Right to Rectification: You can ask us to correct or update any incorrect data.
• Right to Erasure: You have the right to request the deletion of your personal data.
• Right to Restriction: You can request that we restrict the processing of your data under certain circumstances.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
• Right to Object: You can object to the processing of your data for certain purposes.
• Right to Withdraw Consent: If we rely on consent for processing, you can withdraw it at any time.

To exercise any of these rights, please contact us at contact@typehello.com.

8. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. International Data Transfers

Your personal data may be transferred to and stored on servers located outside of your country of residence, including in countries outside the European Economic Area (EEA). By using our services, you consent to such transfers, which may be subject to different data protection standards than those in your country. We ensure that appropriate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) for data transfers from the EEA to third countries.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on our website and to analyze site traffic. These technologies help us remember your preferences, understand user behavior, and improve the functionality of our services. You can manage or disable cookies in your browser settings, though this may affect your experience on our website.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

12. Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have collected personal data of a child under 18, please contact us immediately, and we will take steps to delete such data.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we update the Privacy Policy, we will notify you by posting the new version on our website with the “Effective Date” clearly indicated. You are encouraged to review this Privacy Policy periodically to stay informed about how we protect your data.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under the GDPR, please contact us at:

KOLM Michał Kołnierzak
Email: contact@typehello.com
Address: Ornecka 152P, 03-018 Warsaw, Poland
NIP: 5361929091
REGON: 367735680